bangkit Privacy Policy
This page describes what we collect when you use bangkit and how we keep that data protected. We at bangkit are committed to transparency about the information we process, the third parties who may access it, and your rights regarding your personal data.
Our bangkit platform collects personal information only to operate your account, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts, verify your identity through KYC, and provide customer support. We do not sell your data to advertisers or marketing firms.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. This privacy policy explains our practices; for jurisdiction-specific details, contact our support team.
What We Collect on bangkit
When you register an account with bangkit, we collect your email address, password, full name, date of birth, phone number, and residential address. During KYC verification, we also collect photographs of your government-issued ID and a selfie holding that ID. This information is required to verify your identity and comply with anti-money-laundering regulations.
As you use bangkit, we log your account activity—login times, betting history, deposits, withdrawals, and game play sessions. We collect the IP address from which you access the platform, your device type (Android app, iOS browser, or desktop), and your browser or app version. This information helps us detect fraud, troubleshoot technical issues, and understand how users interact with our platform.
When you make deposits or withdrawals, we record your payment method, transaction amount, and confirmation details. For DANA, e-wallet, mobile banking, and local payment transactions, we store your wallet identifier. For bank virtual accounts, we store the VA code and your bank account details. This data is necessary to process your transactions and reconcile your account.
How We Use Your Data on bangkit
We use your personal information for account administration, transaction processing, and compliance. We verify your identity to prevent fraud and money laundering. We process your deposits and withdrawals through our payment partners, who may store transaction records on their own servers. We use your email and phone number to send account notifications, withdrawal confirmations, and support responses.
We analyze aggregated user data—anonymized patterns of gameplay, betting preferences, and payment method popularity—to improve our platform. This analysis does not identify individual users. We do not profile users based on their betting behaviour to target them with marketing.
Third Parties and Data Processors
Our bangkit platform relies on third-party services to operate. Our payment processors—online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet—receive your payment information to authorize and settle transactions. These companies are bound by their own privacy policies and data protection commitments. We do not control how they handle your data beyond what we contractually require.
Our hosting provider stores our servers and databases. Our servers may be located outside Indonesia, including in countries with different data protection laws. By using bangkit, you acknowledge that your data may be transferred to and processed in jurisdictions outside your country of residence.
We may use third-party analytics services to measure platform performance and user engagement. These services receive anonymized data only—they do not receive your name, email, or account details. We may also work with fraud-detection vendors who scan transactions for suspicious patterns; these vendors receive transaction metadata but not your personal identity information.
Our bangkit Data Retention Policy
We retain your account data while your bangkit account is active. If you close your account, we retain your transaction history and KYC documents for a minimum of five years to comply with anti-money-laundering regulations. We do not retain your password or payment card details longer than necessary to process transactions.
If we detect suspicious activity on your account, we may retain additional data while we investigate. We notify you of prolonged account holds or data retention beyond our standard policy if legally required.
At bangkit, your data security is a core operational commitment. We encrypt, firewall, and audit our systems to prevent breaches.
Cookies and Tracking Technologies
Our bangkit platform uses cookies to maintain your login session, store your account preferences, and remember your language selection. These cookies are necessary for the platform to function. If you disable cookies in your browser, you may not be able to access bangkit or your account.
We do not use tracking cookies for advertising purposes. We do not share cookie data with advertisers or analytics firms beyond what is needed for platform operation. Your bangkit mobile app does not use cookies—instead, it stores your session token locally on your device.
Your Rights and Data Subject Requests
Depending on your jurisdiction, you may have the right to access your personal data, correct inaccurate information, or request deletion. To exercise these rights, contact our support team through the in-app help menu or via email. We respond to data subject requests within a timeframe required by applicable law.
You can update your account information—name, email, phone number, address—anytime in your bangkit account settings. If your personal information changes, update it promptly so our records remain accurate. This is especially important if you move to a new city like Jakarta, Surabaya, Bandung, or Medan, or if your phone number changes.
You can request your account be closed, which suspends your ability to login and place new bets or make new deposits. Your transaction history and KYC documents are retained for the compliance period noted above, but your account ceases to be active. We do not automatically delete closed accounts from our systems.
Data Breach Notification
If we discover that your personal data has been accessed by unauthorized parties, we notify you without undue delay. Our notification will describe the nature of the breach, the data affected, and the steps you should take to protect yourself. We also notify relevant authorities if required by law.
Policy Updates and Contact
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. We notify users of material changes via email or in-app notification. Continued use of bangkit after an update constitutes acceptance of the new policy.
If you have questions about this privacy policy, our data practices, or how we handle your information during deposits via DANA, e-wallet, mobile banking, or other payment methods, contact our support team. We are available through the in-app help menu, by email, or through live chat. We provide English-language responses and can clarify our practices in detail.
For concerns about specific transactions or data security incidents, describe the issue to our support team with any relevant transaction IDs or account details. We investigate all privacy concerns and data security reports thoroughly.
Additional Information
Our bangkit terms of service, available at our Terms and Conditions page, cover your account rights and obligations. For information about how we handle responsible use and account controls, see our About Us page. For answers to common questions about account security and data privacy, visit our FAQ
This privacy policy is effective as of the date shown on our website. We encourage you to review it periodically for updates. If you do not agree with our privacy practices, you may choose not to use bangkit. Your use of our platform indicates acceptance of this policy.